Privacy policy

Depancel complies with European and French legislation on the protection of personal data, mainly the EU Regulation n°2016/679 known as "RGPD" and the French law n°78-17 known as "Informatique et Libertés".

1. Transfer of personal data to third parties

The information collected on our website may be passed on to partner companies in order to provide you with appropriate commercial offers.

On the order form, where the information is collected, you can indicate that you do not want your data to be passed on to our partners by unchecking the box provided for this purpose.

2. Right of access and rectification of the data provided

As provided for in Article 34 of the French Data Protection Act of 6 January 1978, you have the right to access, modify, rectify and delete data concerning you. You can exercise this right by contacting us at Depancel, 21 rue Andromède 74650 Chavanod, or at

3. Declaration to the CNIL

The collection and automated processing of personal and nominative information and the recipients of this information have been defined, declared and authorised by the CNIL (1696957)

In addition to its legal obligations, Depancel is committed to the following ethical rules:

The information you provide when placing an order is confidential. In accordance with legal obligations, we store this information under reinforced security conditions and for a limited period of time.

They are only accessible to our production staff and are only used to process your orders. The details of the recipient of your order are used exclusively to ensure the timely delivery of your order. Depancel is bound by professional secrecy and will never pass on this information to third parties, nor will it be used for commercial purposes..

4. Cookies

Cookie files are stored in the memory of your browser. Their lifetime is permanent. They contain a unique identifier per browser. They constitute the history of visits to our site and to each of its pages. You can always set your browser to refuse these cookies without affecting your browsing on our site.

5. Your order details

Depancel is concerned about the protection of personal data. It is committed to ensuring the highest level of protection for your personal data in accordance with the French Data Protection Act. For any information on the protection of personal data, you can also consult the website of the Commission Informatique et Liberté

6. Use of e-mail

When you place an order on our site, you provide us with your e-mail address which is used to track your order. These details are also used to send you our product newsletters. If you no longer wish to receive information from Depancel, you can always unsubscribe from this mailing list by return e-mail.

7. Payment

Any transmission of information related to payment, and in particular the transmission of a bank card number and its validity date, takes place in a secure environment using the protocols in force on the Internet. Depancel has entrusted its payment system to a service provider specialising in the security of online payments and electronic payment terminals in traditional shops. We never know or store your credit card information.


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